Energy Alton Retrofit Adviser (2 days pw)

Job Description

Terms

Salary £12,000 (equivalent to £30,000 pa full time)

15 hours per week (or 37.5 hrs per week in partnership with a similar post with Petersfield Climate Action Network PECAN)

Statutory Pension

12 days holiday pa

Home working primarily

Two- year fixed term contract

Energy Alton background information

Energy Alton is a community based environmental group providing advice and information to householders in Alton and surrounding villages. Since 2010 we have provided over 500 free home -energy surveys, free thermal images, run a programme of evening meetings on environmental issues, organised home energy open days, exhibitions with installers and attended community events. General and specific guidance is offered via our website and we have published a guide to clean heat options including heat pumps.

Our Powering Up initiative works in partnership with Energise South Downs to develop significant community renewable energy capacity in the locality.

Energy Alton is a Community Interest Company run by a group of Directors and an organising committee.  We are in the process of converting to a Charitable Incorporated Organisation.

Recent projects

Alongside the free home energy surveys provided by our volunteer Energy Champions, we have introduced several other measures to make it easier for residents to move on to making their homes more energy efficient, including a local handypeople list, small grants and Green Home Champions.

In 2023 we were funded by SSEN to run a pilot project to provide energy surveys for small businesses in East Hampshire based on our home energy survey model.

In partnership with ACAN (Alton Climate Action Network) and Alton Town Council we ran a volunteer led drop-in advice centre in the town – the Energy Advice Cafe.

IN 2023 we were contracted by Loddon Community Energy to develop a new volunteer energy advice service in the village of Bramley, near Basingstoke.

We have been working with Energise South Downs to deliver a series of community workshops across East Hampshire, aimed at engaging residents around larger scale renewable energy generation.

Job Description

Retrofit Adviser (2 days) 

This is a part-time role (2 days per week) providing Retrofit Advice as part of the Hampshire Retrofit Advice Hub project, funded by the Energy Industry Voluntary Redress Scheme Carbon Emissions Reduction Fund.

There is a possibility of combining this role with a similar 3 day per week role at Petersfield Climate Action Network PECAN to make up a full- time post.

 Responsibilities

• Lead the implementation and delivery of the Retrofit Advice service in Alton and north east Hampshire
• Carry out advice calls (telephone and/or online meeting) to 350* unique households.
• Provide face to face retrofit advice to 60 additional unique households.
• Provide light-touch retrofit advice at events to an additional 250 unique households.
• The total number of unique households reached is 650 over the duration of the project (running until end October 2026)
• Carry out customer surveys to gauge satisfaction and impact

* the target numbers listed are subject to confirmation.

Tasks

• Lead the delivery and implementation of the Retrofit Advice Service in Alton and north-east Hampshire, acting as a point of contact for project participants and volunteer Green Homes Champions.
• Develop a local marketing plan for the project and work with Energy Alton Project Manager to ensure this is delivered.
• Work with relevant external organisations to make links and promote the objectives of the project as required.
• Deliver energy advice unique households – via telephone, online meetings and events – and log details as required by the project.
• Recruit and train Green Homes Champions to provide retrofit information and signposting/referrals for advice where appropriate.
• Respond to enquiries from the general public about the project.
• Work with Energy Alton Directors, the Environment Centre, PECAN and WinACC to ensure that work plans are set, progress against plans is monitored, and identify where action is needed to ensure plans are implemented.
• Attend project management meetings and other relevant meetings. 
• Complete the general administrative tasks, including logging of relevant customer details, related to the project as required.
• Assist the Energy Alton Treasurer with budgeting and financial reporting for the project.
• Help build the profile of Energy Alton and the Retrofit Advice Hub within the local community.
• Undertake relevant training where needed.
• Assist with other Energy Alton projects, as a secondary priority, where time and resources allow.

Person Specification                                                                                          Essential/Desirable

Holds a level 3 qualification in Energy Awareness or is willing to be trained	E
Interest in home retrofit and home energy matters	E
Proven delivery in community engagement and working with multiple agencies	D
Excellent written and oral communication and numeracy skills especially explaining technical information to laypeople	E
Willing to learn new skills in a team environment	E
Excellent project management and people skills	E
Comfortable with common IT platforms, Word, Excel, Mailchimp and Facebook	E
Qualification in environmental science and previous experience relating to home retrofit management	D
Mainly home based – Flexible working – periodic weekends and evenings	E
located within a 30-minute drive of Alton -preferably a car driver	E

To discuss the post contact Kevin Ray at kevin@energyalton.org.uk or John Hubbard at john.mkh@outlook.com Closing date 13 Jan 2025 – to apply please send your CV and a covering letter to info@energyalton.org.uk 

Energy Alton December 2024